Inquiries: 1.844.955.5501
information@greenestone.net

FAQ

What Types of Addictions Do You Treat?

GreeneStone Muskoka treats all forms of substance abuse, including drug and alcohol abuse, and most types of behavioral addictions.

What is Addiction?

The American Society of Addiction Medicine defines Addiction as:

“…a primary, chronic disease of brain reward, motivation, memory, and related circuitry. Dysfunction in these circuits leads to characteristic biological, psychological, social, and spiritual manifestations. This is reflected in an individual pathologically pursuing reward and/or relief by substance use and other behaviors.

Addiction is characterized by inability to consistently abstain, impairment in behavioral control, craving, diminished recognition of significant problems with one’s behaviors and interpersonal relationships, and a dysfunctional emotional response. Like other chronic diseases, addiction often involves cycles of relapse and remission. Without treatment or engagement in recovery activities, addiction is progressive and can result in disability or premature death.”

Do you offer Detox?

Yes, in many cases there must be a period of abstinence from drug or alcohol use in order for treatment to begin. We provide medically supervised, safe, comfortable detoxification for alcohol, benzodiazepines, opiates, nicotine, caffeine and other substances. We have nurses on duty 24 hours a day and our physicians are able to provide medications to assist residents not only with detoxification, but also to help with cravings and withdrawal symptoms.

Why Abstinence?

For people with the disease of addiction, abstinence is preferred method of treatment. A person with brain chemistry that impairs his or her ability to control their impulses does not have the ability to stop drug or alcohol use. Abstinence of 90 days is typically prescribed to bring brain chemistry levels back to normal.

What Should I Bring to GreeneStone?

High Priority:

  • Photo ID – Driver’s License, Work or School ID
  • Health Card
  • Medical, Dental, Vision & Prescription Cards – BRING ALL CARDS
  • Prescribed medication – in original containers. (All medications will be turned over to medical staff for monitoring.)
  • Over-the-counter medications and supplements.
  • A list of all medications with dosages and frequencies preferably printed directly from your pharmacy.
  • A list of all treating physicians and psychiatrists, along with phone numbers

Note: Illegal Substances and the following medications are not permitted and will be destroyed: Tranquilizers, benzodiazepines, barbiturates, opiates, narcotics, stimulants, sleeping medication, hallucinogens, methadone, and anabolic steroids.

Personal Items:

  • Appropriate and comfortable clothing for 1- 2 weeks (Laundry facilities are provided)
  • Weather appropriate clothing
  • Appropriate clothing for recreation, exercise, and yoga – sweats, sneakers, shorts, t-shirts, modest bathing suits
  • Raincoat/umbrella for inclement weather
  • Hat or baseball cap to wear on walks
  • Sunscreen and bug repellent
  • Toiletries – make-up, shampoo, soap, toothbrush, shaving articles, hairdryer, etc.
  • Money or access to debit/credit card for incidentals (will be stored in the safe)
  • Watch to ensure commitment to scheduled activities.
  • Water bottle
  • Travel coffee mug
  • Bathrobe
  • Pool towel
  • You may also bring family pictures, pens, pencils, journals, stamps, recovery or religious reading material. Light reading material must be appropriate in nature and content.

What Shouldn’t I Bring to GreeneStone?

  • Tobacco chew, cigars or pipes
  • Aerosol cans
  • Electronic gear –radios, TVs, video games, or cameras (nothing with an off and on switch.)
  • Pillows or comforters.
  • Food, candy or beverages
  • Sexual paraphernalia
  • Weapons of any kind – including pocket knives
  • Large sums of money, expensive jewelry, or valuable personal items that may be tempting for others to take.

Can I Receive Mail?

Yes, please have letters and parcels addressed to:
(Your Name)
C/O GreeneStone Muskoka
PO Box 660
3571 Muskoka Rd.,
Bala, ON
P0C 1A0

What does Continuing Care mean?

When we say Continuing Care, we mean that we have a full range of services to help you transition back home after completing GreeneStone’s residential treatment program. GSM after care services include up to six hours of therapy, that can be used up to a full year after completing the GSM treatment program. For more information on Continuing Care, please see our Continuing Care page. 

GreeneStone has an active alumni community with lots of ways to interact once you have completed our treatment program. Whether you are participating in our private social media groups or attending the quarterly group meetings, we encourage all past residents to stay in touch and provide active platforms to do so.

How do I know what type of treatment I need?

Navigating the world of substance abuse and mental health treatment can be difficult. If you aren’t sure what you need, our admissions department can help you find the best option for you. 1-844-955-5501

As well, our skilled admissions staff is always available to assist with choosing the best treatment for yourself or a loved one. If our treatment centre is not a good fit, we will gladly point you in the right direction and provide contact information to get you the right type of help you need.

How much does treatment cost?

Our programs vary in cost, depending on the level of care needed. Please contact our admissions department for information on programs and fee structures.

Will my insurance cover the cost of treatment?

More and more insurance companies are covering the cost of addiction treatment. Depending on your coverage and province of residence, some or all treatment costs may be covered. You will probably be required to pay for the cost of treatment and submit receipts for reimbursement, and our facilities will assist you by providing appropriate documentation as requested.

Do I have to be sober to enter GSM programs?

Our residential facilities provide safe and supportive on-site detox by ASAM certified physicians. At our outpatient clinics, each program has different requirements. There are programs for everyone, whether you want to find if you have a problem, or you have 5 years of sobriety.

How long are your programs?

Our programs vary in length, GSM recommends the 45 day treatment program to take full advantage on all we have to offer. The length also vary from person to person, depending on history substance use and mental health.

We also offer a 30 day program and a 4-7 day stand along detoxification only program, depending on occupancy levels. All residents who complete the treatment program will have full access to our continuing care post treatment programs.

Where are you located?

3571 Muskoka Rd. 169
Bala, ON, P0C 1A0

How is my privacy protected?

Confidentiality is crucial to our care. We take every possible measure to ensure your privacy is protected, and we comply with the Personal Information and Protection Act (PIPA), the Personal Health Information and Protection Act (PHIPA) and The Health Insurance Portability and Accountability Act (HIPPA) regulations.

Can I make phone calls and have visitors?

You can make phone calls and receive visitors, however each residential treatment program has their our unique policies regarding phone calls and visitors.

Can I leave treatment, or am I locked in?

Though we strongly encourage you to complete treatment, you can leave at any time. If you do decide to leave treatment early, we will do our best to encourage you to stay. If you still decide to leave, we will give you as much support as possible in connecting you to alternate treatment. Our highest priority is your well-being and we put your continued sobriety above all else. Some of our doors are locked, but it is to protect your privacy by ensuring everyone who enters our building is accounted for.

Contact GreeneStone With Additional Questions

If you have additional questions about the residential drug and alcohol treatment program at GreeneStone Muskoka, please call 1-844-955-5501 or submit your question online.