Job Description:

Reporting to the Executive Director, the Program Director oversees and provides direct clinical service for the assessment and case management for clients with addiction and co-occurring disorders.  The program director will also provide strong leadership who demonstrates good judgment when working with the clinical team. The Program Director will oversee all the basic therapeutic services required by residents during their treatment experience. The Program Director ensures safety and assesses risk for all clinical staff and residents. The Program Director is an integral part of the management team working collaboratively with facilities and medical staff reporting to head office.

The Program Director role models best practices and adheres to policies and procedures and will ensure that they are developed and implemented. A professional demeanor and the ability to communicate effectively with residents, family members, referents, and co-workers and external outside agencies and healthcare providers are required.  Continued growth in development in the role as a Program Director is essential. The ability to maintain confidentiality of information is also essential.

Main Duties & Responsibilities:

            • Responsible for the clinical care and treatment of all residents during the cycle of treatment.
            • Responsible for assessing risk and safety of all residents and clinical staff.
            • Responsible for business plans to head office regarding staffing requirements, holidays, illnesses to ensure that the clinical needs are met on a consistent basis.
            • Responsible for managing third party relationships in providing documentation, discharge summaries and updates to ensure service.
            • Responsible for ensuring that meetings are held regularly between departments (facilities, medical, clinical and that communication is open and transparent). Inclusivity is crucial for a collaborative team to be successful.
            • Responsible for ensuring that staff continue to be trained and developed to be able to deliver optimal care to all Greenestone clients.
            • Responsible for assessment activities (bio-psychosocial interview/initial case consultation / integrated summary) – a clinical function to determine eligibility for and placement in a level of treatment based on admission criteria. The writing and summation of findings from therapy and other disciplines with diagnostic impressions in the electronic medical record (FYI DB).
            • Group therapy and individual counselling – conducting the clinical process through which residents address treatment goals, as stated on their treatment plans via an interactive process with therapist and other patients.
            • Family sessions – collecting information on the chemically dependent patient, assessing family dynamics, recommending the family education program and possible ongoing family therapy. This also includes being an integral part of individual family therapy as needed.
            • Continuing care assessment and planning – assess unresolved and deferred priorities on treatment plan and assist the aftercare specialist in finding professionals in resident’s community to provide appropriate ongoing care.
            • Actively participates in program meetings, clinical meetings, supervision and ad hoc work groups as needed, in an effort to carry out the mission of the program.
            • Communicates on a regular basis with referents and other members of the resident’s recovery team.
            • Provides supervision, consistency and safety for the residents. Uses effective behavior management skills to de-escalate crisis situations and minimize harm to residents and other staff.
            • Maintain communications/contact with all clinical staff regarding resident issues, through exchanges of information, as appropriate via verbal, written and electronic communication.
            • Prepares and presents educational lectures regarding recovery principles, chemical dependency and mental illness issues.
            • This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.



            • Master’s Degree Preferred. EXPERIENCE: Master’s Degree in Human Services (counselling, social work, psychology, psychotherapy) with a minimum of five years clinical experience along with leadership responsibilities in a mental health setting. The ideal Program Director will have supervised staff dealing with clients who have struggled with addiction/mental health. If individual only has a Bachelor’s Degree, then a CAC or ICADC is required along with more clinical experience.
            • Experience in multitasking and understanding the operations of residential treatment facility. Experience in the being proficient in providing clinical services (education, individual, group and supervision).
            • Strong knowledgeable in young adult or adult developmental issues for their respective resident populations.
            • There is no history of alcohol or other drug misuse for a period of three years before employment as a Program Director and does not display evidence of misuse of alcohol or drugs while employed at GreeneStone.
            • Must have the ability to be objective and empathetic while addressing the individual needs of the respective patients, referral sources and family members.
            • Must be thoroughly familiar and able to demonstrate knowledge of the principles and programs of the various recovery fellowships.
            • Must possess the skills to adequately supervise respective populations and be able to observe behaviors consistent with recovery principles
            • Must be able to work within provided budget in the clinical department and ensure staffing is optimal.
            • Must have the ability to provide leadership under stressful or crisis situations. Ability to problem-solve and to meet deadlines and establish and prioritize multiple tasks.
            • Must demonstrate ethical behavior and sound judgment that supports the GreeneStone standards of care.
            • Must maintain certifications and licensure as appropriate.



            • Basic computer skills, beginner to intermediate experience with Microsoft Products and Outlook, experience with or willingness to learn to use an electronic medical record (FYI DB). Must be able to document insights and observations in clinical records in a concise and articulate manner.
            • Proficient understanding of addiction/mental health and recovery philosophy.
            • Must be able to endorse the GreeneStone philosophy that addiction is a primary, permanent, progressive and potentially fatal disease that effects individuals and their families.
            • Must possess a high degree of professionalism and be able to keep information confidential and treat sensitive clinical information with the upmost discretion and respect.



            • Assures that policies and procedures are developed and implemented and holds self and staff accountable.
            • Assures that staff work collaboratively and that no staff works in a silo.
            • Assures communication is consistent between all the departments (medical, clinical, facilities).
            • Assures that the best practices are role modeled – that quality care is given by modeling standards of practice.
              • Direct observation
              • Chart and Peer Review
              • Quality Performance Benchmarks
            • Assures a level of clinical excellence
              • Direct observation
              • Chart and Peer Review
              • Quality Performance Benchmarks
              • Resident satisfaction
            • Works in cooperation with the clinical team to acquire the latest information regarding care for chemically dependent patients and co-morbid problems
                • Training
                • Grand rounds
                • Staff meetings
                • Observation


Physical Requirements:

            • While performing the duties of this job, the employee is regularly required to talk, hear, stand, sit and walk. Walking and active participation in resident supervision and activities throughout the campus is required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
            • Must be able to lift and move up to 10 pounds and occasionally lift or move up to 25 pounds.
            • Must be able to work extended hours and complete documentation on daily basis.
            • Must be able to present for extended periods of time while providing psycho-educational lectures in the components related to the treatment program, which could be for several hours or multiple times per day.
            • Must be able to communicate effectively in individual, group, and family therapy sessions with multiple verbal and visual stimuli.
            • Must be able to travel locally and nationally, as needed.


Working Conditions:

            • Work environment is based primarily at the treatment facility.
            • Possibility of exposure to unsanitary environments or bodily fluids.
            • Possibility of exposure to use of substances, vulgar statements or hostile/dangerous situations.


Interested candidates are encouraged to submit their resume and cover letter in confidence to quoting the job title in the subject line.

GreeneStone Centre for Recovery is an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.