Job Description:

Reporting to the Program Director, a Recovery Coach provides support for programs and clients and may provide some assistance in providing clinical services as required by the clinical team (education sessions/family sessions/on and offsite 12 step meetings and recreational activities).

A Recovery Coach is someone who has an understanding of addiction and co-occurring disorders and is comfortable in dealing with clients in cases where they may need to help de-escalate and stabilize residents. A Recovery Coach demonstrates a professional demeanor and the ability to communicate effectively with clients, their family members, referents, and co-workers is required. The ability to maintain confidentiality of information is essential.

Main Duties & Responsibilities:

        • Provides administrative support as needed to the front desk, admissions or discharge.
        • Provides day to day support to residents as needed (ex: recreational activities). Responsible for being the eyes and ears of the clinical team while on property.
        • Responsible for assisting with programming on the weekend when clinical team is lean.
        • 1:1 Recovery Coaching focusing on SMART goals, relapse prevention and healthy living tools.
        • Communicate any new developments of residents with the clinical team.
        • Communicates on a regular basis with referents and other members of the resident’s recovery team.
        • Ensures the safety for the residents. Uses effective behavior management skills to de-escalate crisis situations and minimize harm to residents and other staff.
        • Maintains communications/contact with all clinical staff regarding resident issues, through exchanges of information, as appropriate via verbal, written and electronic communication.

Experience/Education/Qualifications:

        • Post-Secondary, where a degree or diploma in addictions would be considered an asset.
        • One to three years clinical experience ideally dealing with addiction/mental health, or Training in a related health field preferred.
        • Experience in working and being part of a team, ideally within a healthcare setting.
        • Must have the ability to be objective and empathetic while addressing the individual needs of the respective patients, referral sources and family members.
        • Must have the ability to provide support and de-escalation under stressful or crisis situations. Ability to problem-solve and to meet deadlines and establish and prioritize multiple tasks.
        • Must demonstrate ethical behavior and sound judgment that supports the GreeneStone standards of care.
        • Basic computer skills, beginner to intermediate experience with Microsoft Products and Outlook, experience with or willingness to learn to use an electronic medical record (FYI database). Must be able to document insights and observations in clinical records in a concise and articulate manner.
        • Basic understanding of addiction/mental health and recovery philosophy.
        • Must possess a high degree of professionalism and be able to keep information confidential and treat sensitive clinical information with the upmost discretion and respect.

Physical Requirements:

        • While performing the duties of this job, the employee is regularly required to talk, hear, stand, sit and walk. Walking and active participation in resident supervision and activities throughout the campus is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
        • Must be able to lift and move up to 10 pounds and occasionally lift or move up to 25 pounds.
        • Must be able to work extended hours and complete documentation on daily basis.
        • Must be able to present for extended periods of time while providing psycho-educational lectures in the components related to the treatment program, which could be for several hours or multiple times per day.
        • Must be able to communicate effectively in individual, group, and family therapy sessions with multiple verbal and visual stimuli.
        • Must be able to travel locally and nationally, as needed.

Working Conditions:

        • Working conditions are based primarily in a residential setting.
        • Possibility of exposure to unsanitary environments or bodily fluids.
        • Possibility of exposure to use of substances, vulgar statements or hostile/dangerous situations.

Interested candidates are encouraged to submit their resume and cover letter in confidence to careers@canatc.ca quoting the job title in the subject line.

GreeneStone Centre for Recovery is an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.